Resources and Information

 
 

[NEW] Reach Out’s Latest Report

Throughout the past few months, we've been researching and writing a comprehensive report for the City of Toronto. It captures crisis response teams' training curricula, best practices, and recommendations from across North America, and we're excited to share its final version with our communities!

This is, to our knowledge, the most in-depth report on this topic to date, and we've felt truly honoured by this opportunity to support the development of Toronto's pilots' trainings and core competencies.

Also, a very special thank you goes out to the many teams who supported us throughout this initiative!

Interested in taking a deeper dive into the above topics and reading the report? Just click the button above!

 
 
 

[NEW] July 12th International Panel Discussion Recording

Interested in learning more about non-police crisis response options in TO and beyond? Then tune into the recording above, which features experts on non-police crisis responses from across North America!

Co-hosted by the City of Toronto and Reach Out Response Network, this panel discussion happened on Monday, July 12th. It comprised a presentation period followed by a question and answer period, as well as the following panelists:

Angelica Almeida - Street Crisis Response Team (San Francisco, CA)
Anne Larsen - Crisis Response Unit (Olympia, WA)
Carleigh Sailon - Support Team Assisted Response (Denver, CO)
Daniele Lyman-Torres - Person in Crisis Team (Rochester, NY)
Robyn Burek - Portland Street Response (Portland, OR)
Mohamed Shuriye - Community Crisis Support Service (Toronto, ON)

P.S. got any follow-up questions or feedback? Then feel free to share them via this Form!

 

Our Report and Recommendations to the City of Toronto

We submitted this document to city staff in November of 2020 and are excited to share the results of our extensive research and community consultation. Our full report is 92 pages long, and a summary of our research and recommendations can also be found below.

Our Indigenous Communities Advisory Panel prepared a report titled Report on Alternative Approaches to Crisis Response From Indigenous Perspectives. This captures additional recommendations from an Indigenous perspective. Download this report below.

 

Mobile Crisis Response Safety Facts

We’ve often been asked about potential safety risks to a non-police team, so we prepared this fact sheet based on our extensive research. Facts like “only 1 in 25,958 calls result in minor injuries (e.g., staff injured a finger, client spit on staff)” are available here!

Frequently asked questions.